Access Journal

Access to Science, Business, Innovation in the Digital Economy

Risk management practices and organizational performance in transportation companies

Published Online: Aug 8, 2025
Views: 1045
Downloads: 46
Download PDF

Abstract:
This article explores how the transport companies operating in Enugu manage their risk exposures to improve their overall performance. The problem of the study is premised on the fact that loss exposures, if not correctly managed, could result in high losses for business entities both in terms of financial and market performance, effectiveness, efficiency and other performance areas. The objective of the study was therefore to assess the level of compliance with standard risk management adopted by these transport companies to ascertain how their management of loss exposures can be enhanced to reduce the occurrence and impact of these potential losses and mitigate their impact if they eventually occur. The independent variable in the study was the risk management practices of these companies. In contrast, the dependent variable was their performance, broken down into effectiveness, efficiency in service delivery, profitability, customer satisfaction and retention, growth, long-term survival, and their competitive advantage. The study adopted the survey method to generate qualitative data from respondents. The population of transport companies operating in Enugu is not quantifiable; therefore, the researcher selected ten companies, comprising both government-sponsored and private companies. All the selected companies constituted the sample for the study. The study used primary data generated through the questionnaire instrument, and percentages were used in analysing the generated data. The study revealed that the risk management practices adopted by the selected companies enhanced their effectiveness and efficiency in service delivery by 90%; increased their profitability by 70%; increased their customer satisfaction and retention by 80%; encouraged their growth and long-term survival by 40%; and enhanced their company's competitive advantage by 70%. The challenges facing the selected companies in managing their risks include general ignorance of the importance of planned risk management practice (70%); inadequate support by the executive and management cadre (40%); poor funding of risk management activities (50%); and paucity of deliberate formulation and implementation of risk management policies (30%). The study concluded that risk management practice has significant implications for organizational performance and consequently recommends intensive enlightenment on the risk management function, executive support, and adequate funding for planned risk management practices, and deliberate policies on risk management. The implication of the study is to highlight that unless organizations plug the drain of their resources through effective risk management practices, revenues generated will still be drained through poorly-managed losses, ultimately giving rise to poor performance
Keywords:
Pages:
546-566
JEL Classification:
G32, L91, O18, R41, R42
How to cite:
Chikeleze, F.O., Krivins, A., Kaze V., Etalong, T. (2025). Risk management practices and organizational performance in transportation companies. Access to science, business, innovation in the digital economy, ACCESS Press, 6(3), 546-566, https://doi.org/10.46656/access.2025.6.3(5)
References:
  • Abdulrashid, I., Chiang, W.-C., Sheu, J.-B., Mammadov, S. (2025). An interpretable machine learning framework for enhancing road transportation safety. Transportation Research Part E: Logistics and Transportation Review, 195, art. no. 103969, DOI: 10.1016/j.tre.2025.103969
  • Abuseridze, G. (2021). International Trade in the Context of the COVID-19 Pandemic. In Impact of Infodemic on Organizational Performance, pp. 217-230. IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-6684-7460-0.ch071
  • Abuseridze, G., Petrova, M., Zahars, V., & Tumalavičius, V. (2022b). Transformation of Georgia’s trade policy strategy: from frailty to sustainability. Access to science, business, innovation in digital economy, 43-52. https://doi.org/10.46656/access.2022.3.1(4)
  • Abuseridze, G. & Kikilashvili, G. (2025). The Role of the Judiciary in the Modern Legal State and Its Interaction with Domestic and International Law. In E. Alaverdov & G. Abuseridze (Eds.), Globalization, Global Security, and New International Realities for Modern Democracies, pp. 21-40. IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3373-1355-9.ch002
  • Australian Government, Department of Finance (2016). An Overview of the Risk Management Process Retrieved on https://www.finance.gov.au/sites/default/files/2019-11/Risk-Management-Process.pdf (accessed on April 14, 2025)
  • Beloev, I., & Grozev, D. (2025). Approach to optimising and managing warehouse stocks in a car service. Baltic Journal of Economic Studies, 11(2), 158-165. https://doi.org/10.30525/2256-0742/2025-11-2-158-165
  • Bi, W., Hackl, J., MacAskill, K. (2025). Enhancing flood resilience of urban rail transit systems through recovery resource scheduling optimisation: A case study of London. Sustainable Cities and Society, 128, art. no. 106437, DOI: 10.1016/j.scs.2025.106437
  • Björklund, M., Gillström, H., Stahre, F. (2025). Resilient electrified freight transport: Disruptions and mitigation strategies. Cleaner Logistics and Supply Chain, 14, art. no. 100211, DOI: 10.1016/j.clscn.2025.100211
  • Bulgakov V., Ivanovs S., Beloev I., Trokhaniak O., Aboltins A., Tkachenko M., Rucins A., Ihnatiev Y. (2023). Experimental research on performance of flexible screw conveyor when transporting agricultural materials. Engineering for Rural Development, 22, pp. 571 - 575. DOI: 10.22616/ERDev.2023.22.TF118
  • Cao, Y., Xin, X., Jarumaneeroj, P., Li, H., Feng, Y., Wang, J., Wang, X., Pyne, R., Yang, Z. (2025). Data-driven resilience analysis of the global container shipping network against two cascading failures. Transportation Research Part E: Logistics and Transportation Review, 193, art. no. 103857, DOI: 10.1016/j.tre.2024.103857
  • Chen, J., Kedron, P., Nelson, T., Willett, D., Cohen, A., Ferster, C. (2025). Quantify relationships between bike network connectivity and bike safety: A comparative analysis of connectivity metrics conducted in two California cities. Computers, Environment and Urban Systems, 119, art. no. 102271, DOI: 10.1016/j.compenvurbsys.2025.102271
  • Dong, C., Chang, N., Lu, Y., Ma, S., Wan, Y., Ma, J. (2025). Modeling and Conflict Prediction of E-Bike Violations at Signalized Intersections. Journal of Transportation Engineering Part A: Systems, 151 (7), art. no. 04025043, DOI: 10.1061/JTEPBS.TEENG-8382
  • Durguti, E., Alidemaj, A. , Krivins, A. (2024). Good Governance and Rule of Law effect on GDP growth: lessons for emerging economies. Journal of Liberty and International Affairs, 10 (1), 37-60, https://doi.org/10.47305/JLIA24101041d
  • Hristov, G; Beloev, I and Zahariev, P. (2023). Challenges, requirements, opportunities and solutions for the digital transformation of the transport education. Strategies for policy in science and education-strategii na obrazovatelnata i nauchnata politika. Vol. 31 (4s), pp.155-167. https://doi.org/10.53656/str2023-4s-13-cha
  • Iyieke, V., Jadidbonab, H., Rakib, A., Bryans, J., Dhaliwal, D., Kosmas, O. (2025). An Adaptable Security-by-design approach for ensuring a secure Over the Air (OTA) update in modern vehicles. Computers and Security, 150, art. no. 104268, DOI: 10.1016/j.cose.2024.104268
  • Jankensgård, H. (2019). A theory of enterprise risk management. Corporate Governance International Journal of Business in Society. 19 (3): 565–579, DOI: 10.1108/CG-02-2018-0092
  • Jurgelane-Kaldava, I., Batenko, A., Krivins, A., Durguti, E., & Garškaitė-Milvydienė, K. (2024). Data security risks and their prevention: Latvian enterprises in the context of selected countries. Entrepreneurship and Sustainability Issues, 11(4), 78-90. http://doi.org/10.9770/jesi.2024.11.4(5)
  • Kastratović, R., Krivins, A., & Veikša, I. (2024). Economic and legal aspects of foreign direct investment patterns in Serbia and Latvia. Access to science, business, innovation in the digital economy, ACCESS Press, 5(3), 440-458, https://doi.org/10.46656/access.2024.5.3(4)
  • Kaze, V., & Bolinskis, G. (2011). Consumer Values Behind the Grey Economy. New Socio-Economic Challenges of Development in Europe 2010, 70–79
  • Kaze, V., Bolinskis, G., & Kurovs, J. (2022). An Image-Based Approach to Measuring Human Values. Societies, 12(6), 191. https://doi.org/10.3390/soc12060191
  • Kaze, V., Skapars, R., & Sceulovs, D. (2011). Development of Rural Tourism in Latvia Capitalising on Regionally Relevant Human Values. Management Theory and Studies for Rural Business and Infrastructure Development, 26, 97–104
  • Ke, J.-Y., Cho, W., Su, H. (2025). Flying through uncertainty: Air transportation's impact on supply chain resilience and inventory efficiency. Transportation Research Part E: Logistics and Transportation Review, 197, art. no. 104042, DOI: 10.1016/j.tre.2025.104042
  • Krivins A., Vilks A., & Kipane A. (2023). Corruption perception trends: European Union countries. Access to Science, Business, Innovation in the Digital Economy, 5(1), 58-67. http://doi.org/10.46656/access.2024.5.1(4)
  • Krivins, A., Teivans-Treinovskis, J., Tumalavicius, V. (2021). Issues of state and national security: Religiously inspired terrorism in the Baltic States: internal and external factors. Insights into Regional Development, 3(1), 65-79. http://doi.org/10.9770/IRD.2021.3.1(4)
  • Liang, W. (2025). Risk Management Frameworks for Corporate Boards: Mitigating Legal and Financial Risks. Kingston College https://www.researchgate.net/publication/388928353
  • Ma, F., Lee, J.Y. Analyzing wildfire evacuation dynamics with agent-based modeling in damaged road networks (2025) Safety Science, 187, art. no. 106835, DOI: 10.1016/j.ssci.2025.106835
  • Michael White Group (2020). Risk Management – Identifying your Loss Exposure, Retrieved on https://michaelwhitegroup.com/risk-management-identifying-your-loss-exposure/ (accessed on February 15, 2025)
  • Miszczak, K., Kriviņš, A., & Kaze, V. (2024). Challenges and drivers of green and sustainable spatial development: a case study of Lower Silesia and Latvia. Entrepreneurship and Sustainability Issues, 12(2), 85-98. https://doi.org/10.9770/b7283449476
  • Muhamud, A., Etalong, Th. A., Krivins, A., Kaze, V. (2024). Point of sale and cashless policy in selected market. Entrepreneurship and Sustainability Issues, 12(1), 169-178. http://doi.org/10.9770/jesi.2024.12.1(12)
  • Paul, A.B., Gore, N., Arkatkar, S., Joshi, G., Easa, S. (2025). Traffic Conflict-Based Safety Assessment Framework for Evaluating Treatment Effects at Urban Unsignalized Intersections: A Case Study from Surat, India. Journal of Transportation Engineering Part A: Systems, 151 (8), art. no. 05025004, DOI: 10.1061/JTEPBS.TEENG-8511
  • Pencheva, P., Asenov, A., Beloev, I., Georgiev, V. (2019). Study Of The Use Of Alternative Energy Sources In Inland Waterway Transport. Transport Problems, Silesian University of Technology, vol. 14(3), pp. 109-120
  • Pilipović, D.T., Bečelić-Tomin, M., Krčmar, D., Tenodi, S., Kerkez, D., Slijepčević, N., Šešlija, M. (2025). Methodological Framework for Sediment Management in Developing Countries: Shifting the Paradigm from Waste to Resource. Water (Switzerland), 17 (5), art. no. 618, DOI: 10.3390/w17050618
  • Obeid, R. (2024). Factors affecting net interest margin in the banking sector: Evidence from the Arab region. Journal of Governance & Regulation, 13(1), 214–222. https://doi.org/10.22495/jgrv13i1art19
  • Quan, C., Wang, D., Li, X., Yao, Z., Guo, P., Jiang, C., Xing, H., Ren, J., Tong, F., Wang, Y. (2025). Waterway Regulation Effects on River Hydrodynamics and Hydrological Regimes: A Numerical Investigation. Water (Switzerland), 17 (9), art. no. 1261, DOI: 10.3390/w17091261
  • Rejda, G. (2011) Principles of risk management and insurance (Eleventh edition) Harlow, Pearson Educational Limited. ISBN 978-0136117025, 730 pages
  • Rejda, G.E. and McNamara, M.J. (2014). Principles of risk management and insurance (Twelfth edition). Harlow, Pearson Educational Limited. ISBN 978-0-13-299291-6 (casebound)
  • Sceulovs, D., Gaile-Sarkane, E., & Kaze, V. (2011). E-Environment Benefits for Latvian Sustainable Business Development. Management Theory and Studies for Rural Business and Infrastructure Development, 26, 234–240
  • Sadeghi, M., Aghabayk, K., Seyfi, M., Shiwakoti, N. (2025). Drivers' trip purpose and pre-crash maneuvers as determinants of pedestrian injury severity: Insights and policy recommendations. Transport Policy, 170, pp. 58-74. DOI: 10.1016/j.tranpol.2025.05.014
  • Tang, Q., Qu, Y., Yin, H., Zhang, W., Wu, J. (2025). Joint optimization for crowd evacuation and vehicle scheduling at multimodal transportation hubs. Transportation Research Part C: Emerging Technologies, 174, art. no. 105117, DOI: 10.1016/j.trc.2025.105117
  • University of Adelaide (n.d.). Risk Management Process. Retrieved on https://www.adelaide.edu.au/legalandrisk/system/files/media/documents/2019-01/Risk_Management_Process.pdf (accessed on April 14, 2025)
  • Vilks, A., Kipane, A., & Krivins, A. (2024). Preventing international threats in the context of improving the legal framework for national and regional security. Social & Legal Studios, 7(1), 97-105. https://doi.org/10.32518/sals1.2024.97.
  • Wei, L (2025), Optimizing Cash Flow Management for Ship Financing Leasing: Risk Identification, Risk Assessment, and Management Strategies. Cogent Business & Management 12(1) https://doi.org/10.1080/23311975.2025.2464941
  • Wei, S., Yang, H., Bai, Y., Wang, Y. Road safety assessment of small management units considering smart roadway retrofitting (2025) Transport Policy, 167, pp. 28-41. DOI: 10.1016/j.tranpol.2025.03.019
  • Xu, S., Shan, M., Zhai, Z. Ontology-Based Retrieval System for Emergency Preparedness Documents in Urban Rail Transit Construction Projects (2025) Sustainability (Switzerland), 17 (7), art. no. 2914, DOI: 10.3390/su17072914
  • Yahaya, A. (2024). The impact of risk management committee on firm risk, with risk management practices as a mediator. Journal of Corporate Finance Education, 11(13), 121-172. DOI: https://dx.doi.org/10.09291/jcfe.v11.i13.2024.121-172
  • Yu, H., Yeo, H. (2025). Traffic control policies for minimizing the negative effect of Adaptive Cruise Control on highway. Transportation Research Part C: Emerging Technologies, 173, art. no. 105063, DOI: 10.1016/j.trc.2025.105063
  • Yuan, Y., Yang, X., Song, D., Yue, X., Cui, P. (2025). Bivariate joint analysis of intercity travelers' adaptive behaviors during adverse weather events. Transportation Research Part A: Policy and Practice, 195, art. no. 104462, DOI: 10.1016/j.tra.2025.104462
  • Zha, W., Li, J. (2025). Understanding commuters' perceived accessibility and travel intentions under rainstorm warnings in Shanghai, China. Transport Policy, 167, pp. 276-294. DOI: 10.1016/j.tranpol.2025.03.011
  • Zhu, Y., Tian, W., Jia, X., Liu, Q. (2025). Optimizing firefighting resilience in airports through genetic algorithms and decision-making frameworks. Journal of Safety Science and Resilience, 6 (2), pp. 212-225. DOI: 10.1016/j.jnlssr.2024.12.002

Publish your science journal

If you like ACCESS journals system, you can publish your journal with us at a reasonable price