Virtual tourism: development, types and forms, opportunities and disadvantages
Published Online: Jul 31, 2025
Email:
liudmyla.dorokhova@ut.ee
University of Tartu, Tartu, Estonia
Email:
sbeloeva@uni-ruse.bg
“Angel Kanchev” University of Ruse, Ruse, Bulgaria
Email:
nvenelinova@uni-ruse.bg
“Angel Kanchev” University of Ruse, Ruse, Bulgaria
Email:
javid20082@gmail.com
Simon Kuznets Kharkiv National University of Economics, Kharkiv, Ukraine
Views: 1282
Downloads: 51
Download PDF
Abstract:
Objectives: In the context of the computerization of society as a whole and the economy of the service sector in particular, the study of virtual tourism is essential for evaluating its impact on traveler behavior and the transformation of the traditional tourism industry in the conditions of digitalization. Analyzing virtual tourism allows us to identify its potential for sustainable development, expanding access to cultural heritage, and reducing the burden on popular tourist destinations. Methods/Approaches: A literature-based approach was used to analyze and summarize scientific literature to identify key theoretical concepts and practical aspects of virtual tourism, as well as its development, features, advantages, and limitations, compared with traditional forms of tourism. The specifics of user behavior in the case of virtual tourism, its demand, and its impact on the tourism industry were examined. Results: A classification of virtual tours is presented according to types, objectives, and functions, as well as the level of implementation and technologies used. The main advantages and disadvantages of virtual tours are highlighted, along with target customer groups and their characteristics. Conclusions: Virtual reality tourism is actively developing and successfully utilizing the latest computer information technologies and gadgets. Virtual tourism activities represent a promising direction and a significant part of the travel industry, its elements, and components
Keywords:
JEL Classification:
L83, L86, Z32
How to cite:
Dorokhova, L., Beloeva, S., Venelinova, N., Mirzoiev, D. (2025). Virtual tourism: development, types and forms, opportunities and disadvantages. Access to science, business, innovation in digital economy, ACCESS Press, 6(3), 513-531, https://doi.org/10.46656/access.2025.6.3(3)
References:
-
Andziak, A. (2024). Transforming Marketing and Tourism: Harnessing Virtual Reality for Immersive Consumer Experiences in Switzerland. Global Journal of Business and Integral Security. Retrieved from https://gbis.ch/index.php/gbis/article/view/589
-
Baker, J., Nam, K. & Dutt, C.S. (2023). A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR. Information Technology & Tourism, 25, 265–306. https://doi.org/10.1007/s40558-023-00256-x
-
Barker, J., & Rodway-Dyer, S. (2022). The elephant in the Zoom: the role of virtual safaris during the COVID-19 pandemic for conservation resilience. Current Issues in Tourism, 26(13), 2221–2234. https://doi.org/10.1080/13683500.2022.2132921
-
Bilynets, I., Trkman, P., & Knežević Cvelbar, L. (2023). Virtual tourism experiences: adoption factors, participation and readiness to pay. Current Issues in Tourism, 27(22), 3658–3675. https://doi.org/10.1080/13683500.2023.2268809
-
Blaer, M. (2023). Interactive Webcam Travel: Supporting Wildlife Tourism and Conservation During COVID-19 Lockdowns. Information Technology & Tourism, 25, 47–69. https://doi.org/10.1007/s40558-023-00242-3
-
Chakraborty, D., Polisetty, A., & Rana, N. (2024). Consumers' continuance intention towards metaverse-based virtual stores: A multi-study perspective. Technological Forecasting and Social Change, 203(C). https://doi.org/10.1016/j.techfore.2024.123405
-
Chang, Y.-C., & Yang, C.-C. (2024). Examining the Mechanisms of Virtual Reality Tourism’s Impact on the Mental Well-Being of Long-Term Care Facility Residents: Perspectives on Presence and Flow. Behavioral Sciences, 14(9), 781. https://doi.org/10.3390/bs14090781
-
Chen, J., Wu, X., & Lai, I. K. W. (2023). A Systematic Literature Review of Virtual Technology in Hospitality and Tourism (2013–2022). SAGE Open, 13(3). https://doi.org/10.1177/21582440231193297
-
Deng, F., Zhang, Y., Lai, Y., Lin, Y., & Zhou, G. (2024). The influence mechanism of travel livestreaming’s (TLS) characteristics on users’ tourism well-being. Current Issues in Tourism, 28(1), 153–170. https://doi.org/10.1080/13683500.2024.2318455
-
Esteban, C., Loscos, A., & Machuca, C. (2023). The recovery of international tourism in Spain after the pandemic. Economic Bulletin, Banco de España, 1, 1-11. https://doi.org/10.53479/29461
-
Geng, L., Li, Y., Zhang, Y., Jiang, Z., & Xue, Y. (2023). Advancing tourism recovery through virtual tourism marketing: an integrated approach of uses and gratifications theory and attachment to VR. Current Issues in Tourism, 27(2), 234–250. https://doi.org/10.1080/13683500.2023.2177834
-
Geng, W. (2022). Whether and how free virtual tours can bring back visitors. Current Issues in Tourism, 26(5), 823–834. https://doi.org/10.1080/13683500.2022.2043253
-
Ghali, Z., Rather, R., & Khan, I. (2024). Investigating metaverse marketing-enabled consumers' social presence, attachment, engagement, and (re)visit intentions. Journal of Retailing and Consumer Services, 77(C). https://doi.org/10.1016/j.jretconser.2023.103671
-
Hoang, S., Dey, S., Tučková, Z., & Pham, T. (2023). Harnessing the power of virtual reality: Enhancing telepresence and inspiring sustainable travel intentions in the tourism industry. Technology in Society, 75(C). https://doi.org/10.1016/j.techsoc.2023.102378
-
Jiang, X., Deng, N., & Zheng, S. (2023). Understanding the core technological features of virtual and augmented reality in tourism: a qualitative and quantitative review. Current Issues in Tourism, 26(21), 3444–3464. https://doi.org/10.1080/13683500.2023.2214847
-
Koonchanok, R., Tawde, G., Narayanasamy, G., Walimbe, S., & Reda, K. (2023). Visual belief elicitation reduces the incidence of false discovery. In Proceedings of the 2023 CHI conference on human factors in computing systems, 1-17. https://doi.org/10.1145/3544548.3580808
-
Kowalczyk, K., Kowalczyk, A., Zwirowicz-Rutkowska, A., & Bednarczyky, M. (2023). E-Tourism Based on Geoinformation Applications for Seniors: Requirements and Design Guidelines. Quaestiones Geographicae, 42(3), 101-113. https://doi.org/10.14746/quageo-2023-0026
-
Kucharska, B., & Malinowska, M. (2024). Virtualization of Service Consumer Behavior in Poland – A Post-Pandemic Perspective. Marketing of Scientific and Research Organizations, 53(3), 98-118. https://doi.org/10.2478/minib-2024-0018
-
Kumar, A., Bindu Roy, B., & Bhatia, A. (2024). Technical Sustainability with Hybrid Approach in the Tourism Sector. World Review of Entrepreneurship, Management and Sustainable Development. 20(6), 647-663. https://doi.org/10.1504/WREMSD.2024.141883
-
Li, E., Chang, F., & Jan, A. (2023). Understanding the virtual experiential value and its effect on travel intention. International Journal of Internet Marketing and Advertising, 19(3/4), 263-285. https://doi.org/10.1504/IJIMA.2023.133340
-
Li, Y., Liang, J., Huang, J., Yang, M., Li, R., & Bai, H. (2022). Would You Accept Virtual Tourism? The Impact of COVID-19 Risk Perception on Technology Acceptance from a Comparative Perspective. Sustainability, 14(19), 12693. https://doi.org/10.3390/su141912693
-
Lin, L. Z., & Yeh, H. R. (2022). Using ZMET to explore consumers’ cognitive model in virtual reality: take the tourism experience as an example. Current Issues in Tourism, 26(14), 2250–2264. https://doi.org/10.1080/13683500.2022.2084048
-
Liu, B., Kralj, A., Moyle, B. & Li, Y. (2024). Developing 360-degree stimuli for virtual tourism research: a five-step mixed measures procedure. Information Technology & Tourism, 26, 485–519 https://doi.org/10.1007/s40558-024-00287-y
-
Liu, G., & Tian, B. (2024). Investigating the impact of autonomy on presence: a comparative analysis on sense of presence and telepresence. Information Technology & Tourism, 26, 347–367. https://doi.org/10.1007/s40558-024-00285-0
-
Luo, J., & Xia, M. (2024). Embracing Virtual Reality in Destination Marketing: A Serial Mediation Model to Investigate the Role of Virtual Tourism Experiences in the Formation of Place Attachment. Sustainability, 16(23), 10551. https://doi.org/10.3390/su162310551
-
Maziriri, E. T., Mashapa, M. M., Nyagadza, B., & Mabuyana, B. (2023). As far as my eyes can see: Generation Y consumers’ use of virtual reality glasses to determine tourist destinations. Cogent Business & Management, 10(3). https://doi.org/10.1080/23311975.2023.2246745
-
Nair, V., Garrido, G. M., Song, D., & O'Brien, J. F. (2022). Exploring the privacy risks of adversarial VR game design. 23rd Privacy Enhancing Technologies Symposium, 238-256. https://doi.org/10.56553/popets-2023-0108
-
Nam, K., Baker, J., & Dutt, C.S. (2024). Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism. Information Technology & Tourism 26, 25–57. https://doi.org/10.1007/s40558-023-00273-w
-
Nam, K., Dutt, C.S. & Baker, J. (2023). Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non-Heritage Tourism Sites. Information Systems Frontiers, 25, 1219–1237. https://doi.org/10.1007/s10796-022-10286-1
-
Nam, K., Dutt, C.S. & Baker, J. (2023). Correction to: Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non-Heritage Tourism Sites. Information Systems Frontiers, 25, 1239. https://doi.org/10.1007/s10796-022-10338-6
-
Petr, C., & Caudan, P. (2024). Ethical marketing framework for metaverse simulated experiences of tourism (SET): An exploration of consumers aspirations and fears. Journal of Retailing and Consumer Services, 79(C), 103785, https://doi.org/10.1016/j.jretconser.2024.103785
-
Petrova, M., Sushchenko, O., Dekhtyar, N., & Shalbayeva, S. (2025). The Prospects of Sustainable Development of Destroyed Tourism Areas Using Virtual Technologies. Sustainability, 17(7), 3016. https://doi.org/10.3390/su17073016
-
Petrova, M., Tairov, I. (2022). Solutions to Manage Smart Cities’ Risks in Times of Pandemic Crisis. Risks 2022, 10, (12) 240. https://doi.org/10.3390/risks10120240
-
Phoong, S. W., Phoong, S. Y., & Khek, S. L. (2024). Virtual Reality in the Tourism Sector: A Bibliometric Systematic Literature Review of the Development and Future Trends. SAGE Open, 14(4). https://doi.org/10.1177/21582440241290933
-
Tairov, I., Stefanova, N., Aleksandrova, A., Aleksandrov, M. (2024). Review of AI-Driven Solutions in Business Value and Operational Efficiency. Economics Ecology Socium, 8, 55-66. DOI: https://doi.org/10.61954/2616-7107/2024.8.3-5
-
Varol, F., & Öksüz, M. (2024). Use of advanced measurement and reality technologies in cultural heritage sites from the perspective of technology and tourism. Current Issues in Tourism, 28(4), 585–603. https://doi.org/10.1080/13683500.2024.2322693
-
Wang, Q., Shi, R., Zhang, K., & Liu, X. (2024). Virtual reality and travel anxiety during the COVID-19 pandemic: the moderating role of blockade intensity. Frontiers in Psychology, 14. 1287765. https://doi.org/10.3389/fpsyg.2023.1287765
-
Widawski, K., & Oleśniewicz, P. (2023). Education in Tourism—Digital Information as a Source of Memory on the Examples of Places Related to the Holocaust in Poland during World War II. Sustainability, 15(14), 10903. https://doi.org/10.3390/su151410903
-
Xu, D., Shang, Y., Yang, Q., & Chen, H. (2023). Population aging and eco-tourism efficiency: Ways to promote green recovery. Economic Analysis and Policy, 79(C), 1-9. https://doi.org/10.1016/j.eap.2023.05.021
-
Yoon, H. (Violet), & Zou, S. (Sharon). (2023). An empirical comparison of vignette and virtual reality experiments in tourism research. Current Issues in Tourism, 27(5), 689–695. https://doi.org/10.1080/13683500.2023.2238323
-
Yordanova, S. (2023). How to Apply Digitization in the Tourism and Hospitality? Economic Studies, 8, 164-176
-
Zajadacz, A., & Halik, Ł. (2024). User Preferences of Perspective and Dimensionality of Tourism Space Geovisualisation Supporting Orientation in a Non-Immersive Virtual Reality. Quaestiones Geographicae, 43(3), 77-86. https://doi.org/10.14746/quageo-2024-0027
-
Zeqiri, A. (2024). Virtual tourism as a substitute for physical tourism during COVID-19 pandemic. Environmental Economics and Policy Studies, 26, 125–144. https://doi.org/10.1007/s10018-023-00382-0
-
Zhang, K., Sun, X., & Li, G. (2025). Virtual influencer and cultural heritage destination: Endorsement effectiveness of virtual versus human influencers. Annals of Tourism Research, 110(C), 103873. https://doi.org/10.1016/j.annals.2024.103873
-
Zhang, S., Tan, Y., Zhong, Y. et al. (2023). Psychological recovery effects of 3D virtual tourism with real scenes -- a comparative study. Information Technology & Tourism, 25, 71–103. https://doi.org/10.1007/s40558-023-00246-z
-
Zheng, Q., Do, T., Wang, L., & Huang, Y. (2022). Facing the illusion and reality of safety in social VR. arXiv preprint arXiv:2204.07121. https://doi.org/10.48550/arXiv.2204.07121